Performance Analytics

Performance Analytics is a leaderboard view of all guards ranked by overall performance score. Use it to identify top performers, spot guards who may need support, and back up performance reviews with data.

The leaderboard

Each row shows:

• Guard name and site.
• Overall score — a rolling 30-day score calculated from shift attendance, patrol quality, check-call compliance, and report activity.
• Tier — Top, Solid, Watching, or At-risk — based on score bracket.
• Badges earned — positive milestones the guard has reached.
• Last shift — when they were last active.
• Trend arrow — whether their score is improving, stable, or declining.

Guard Summary modal

Tap or click any guard's row to open their full Guard Summary modal. This shows:

• A KPI breakdown explaining how their score was calculated.
• A 90-day performance trend chart.
• Recent shifts and reports.
• Performance history and badges.

Filters

Filter the leaderboard by site, role, date range, or tier. Senior managers see a wider scope by default than managers.

How scores are calculated

Scores use a 30-day rolling window. Guards need at least 30 logged shifts before a score appears — before that, their row shows No data yet. Scores update daily. A declining score reflects a pattern over the past month, not a single event.

Using the data responsibly

Performance scores are a starting point for a conversation, not a replacement for one. Always follow your organisation's HR and management policies when acting on performance data. A guard whose score has dropped may be dealing with circumstances outside work — use the data to open a dialogue, not to draw immediate conclusions.

Manager+ only

Performance Analytics is visible to managers and senior managers only.