Training records

The Training Records sub-view shows the courses, qualifications, and certifications logged against your profile. Find it inside the Profile tab — tap the Training button at the top, or navigate directly via ?view=training.

What you will see

• Completed courses — name, provider, and completion date for each record.
• Expiry dates — qualifications that need renewing (first aid, conflict management, CPC, etc.) show their expiry date and an indicator of how much time remains.
• Certificates — if your manager has uploaded a certificate document, you may be able to view it here.

Expiry reminders

TacDesk sends you a notification as an expiry date approaches. Do not wait for the reminder — check your training records periodically and plan renewals well in advance. Letting a first aid certificate lapse can affect your ability to work certain contracts.

If a course is missing

Training records are added by your manager or company administrator — this view is read-only for you. If a course you have completed is not showing:

1. Send your certificate to your manager (email or message).
2. Ask them to add it on the management side.
3. Allow a day or two for it to appear after they have added it.

If it still has not appeared after that, follow up with your manager directly.

Why training records matter

• Compliance: your employer is required to hold records of your qualifications. Accurate records protect you and the company.
• Contract eligibility: some client contracts require specific certifications. Missing records can prevent you from being assigned to those shifts.
• Renewals: tracking expiry dates in one place means you will not be caught out by a lapsed certificate.

Tips

• Keep digital copies of your certificates (a photo on your phone is fine) so you can forward them to your manager quickly.
• If you complete CPD or voluntary training, let your manager know — they can add it to your profile, which may be useful for future contract assignments.
• Your SIA licence expiry is tracked separately on the main Profile page, not in Training Records.