Patrol reports

A patrol report is filed after completing a patrol round. It records where you walked, when, and anything you observed or acted on. Even a routine, uneventful patrol deserves a brief report — it gives your company a timestamped record that the site was checked.

How to file

There are two ways to open the patrol report form:

• Via Patrol Controls — When you end your patrol using the Patrol Controls, the report form opens automatically and is pre-filled with your route data (GPS breadcrumbs and any checkpoint scans). This is the preferred method.
• Manually — Open the Reports tab, tap New Report, and select Patrol Report.

What the form includes

• Areas covered — If you filed via Patrol Controls, this is populated automatically from your GPS track. You can annotate or add notes to specific areas.
• NFC checkpoint scans — If your site uses NFC checkpoints, your scans appear on the report automatically. You do not need to list them manually.
• Observations — Anything you noticed during the patrol, whether unusual or routine but worth recording.
• Photos — Use the camera or upload button to attach images of anything notable.

What to write in observations

Record anything your manager would want to know, including:

• Security concerns — unlocked doors, propped fire doors, broken locks, unfamiliar vehicles
• Maintenance issues — damage, graffiti, faulty lighting, anything you reported to another team
• Persons encountered — anyone you spoke to or moved on during the patrol
• Actions taken — what you did in response to anything you found, for example: "Fire door on Level 2 east corridor was propped open — closed it at 02:15"

If nothing unusual was found, a brief note such as "Patrol completed. No issues observed. All doors and gates secure." is sufficient and shows the field was not skipped.

After you submit

The patrol report goes to your manager for review. They can see your route, checkpoint history, times, and observations. If they request any amendments, you will receive a notification.

Tips

• File immediately after completing the patrol, while the details are fresh — times and specific locations are easy to forget by the end of a shift.
• If you found something that warrants an incident report too (damage, a suspicious person), file both — they serve different purposes.
• If patrol was cut short or interrupted, still file and note the reason clearly. An incomplete patrol honestly logged is better than a gap in the record.
• Attach photos wherever possible — a timestamped photograph of a maintenance issue saves follow-up questions.