BOLO alerts (Be On the Look-Out)

A BOLO ("Be On the Look-Out") is a broadcast alert from management — watch out for a specific person, vehicle, item, or situation. BOLOs are time-critical: read them the moment they appear and act on the instructions given.

Where BOLOs appear

BOLOs show up in two places:

• Dashboard widget — when you are clocked in, your Dashboard shows active BOLOs relevant to your current site.
• BOLOs tab — in the bottom navigation. The tab behaves differently depending on whether you are clocked in:
  • Clocked in — shows only BOLOs for your current site.
  • Clocked out — shows every active BOLO across all sites, so you can stay informed before a shift or between postings.

The BOLOs tab only appears if your company has the BOLO feature enabled.

What a BOLO contains

Tap any BOLO card to open the full detail view. Each BOLO includes:

• Description — who or what to look out for: physical details, registration numbers, or a description of the item or situation.
• Photo — if management has attached one, it displays on the card.
• What to do — clear instructions, for example "Do not approach. Call your manager immediately." Follow these exactly.
• Severity / priority — how urgent the alert is.
• Expiry date — when the BOLO is due to close.

Acknowledging a BOLO

Some BOLOs have an acknowledgement button. Tap it so management knows you have seen the alert. If there is no button, reading it is enough — not every BOLO requires a formal response.

When a BOLO closes

After the situation is resolved — suspect found, item recovered, threat cleared — management closes the BOLO and it disappears from your active list. You cannot close a BOLO yourself.

Best practice

• At the start of every shift, check the BOLOs tab for your site. Alerts raised overnight or by a previous shift are often still active and relevant.
• If you spot the subject of a BOLO, follow the on-screen instructions exactly — do not improvise.
• Log any related observations in an incident report so there is a record.
• If a BOLO seems outdated or irrelevant, contact your manager — do not assume it is safe to ignore an active alert.